![]() I read your original comment, and I did my best given the information provided (there wasn’t actually a question in that comment), both for the current situation and in the future if you realize another card is lost. I look forward to your response and continue to admire the dedication and creativity your team brings to the gaming world. Thank you so much for your time and consideration. Having a consistent set would greatly enhance my gaming experience. ![]() I am reaching out to inquire if there’s a possibility to purchase these plastic storage boxes separately. As someone who is a bit obsessive about uniformity and aesthetics, this disparity has been slightly troubling for me. The ones I have match the color of the base game tray, whereas the international versions are made of purple plastic. However, upon receiving it, I noticed a difference in the storage boxes for the DLCs compared to those available in other countries. Fortunately, I managed to have a friend in the United States purchase and send one to me. Unfortunately, it’s not available for sale in mainland China. Recently, I became aware of the “nesting box” designed to store the base game along with all the DLCs. The intricate mechanics and the exquisite bird illustrations have captivated both my wife and myself, leading us to invest countless hours in this wonderful experience. It’s truly a blessing to play such a magnificent masterpiece in my native language. I am writing to you as an ardent player from China, and I wanted to express my profound gratitude for the exceptional work your team has done. **The Rise of Fenris and Charterstone are exceptions to this recommendation, as their components are designed to be a secret until the game instructs you to open them. On the other hand, you need exactly 10 authority tokens and 4 dice per player-if any of them are missing, definitely let us know right away so we can replace them at no cost to you. For example, in Euphoria, 1 missing water token out of 18 isn’t going to impact the game, and it is quite expensive to send even a small token to international backers. ![]() That said, we ask for your compassion and understanding if certain types of tokens are missing or broken. *To replace or not to replace: It’s important to us that you get the full and best version of your game, and we will respond to any requests for replacement parts. ![]() We can, however, ship to forwarding addresses in the US, Europe, and other regions (a friend or a forwarding service like Shipito and MyUS). Mexico, South America, and Africa: Due to the high rate of unsuccessful replacement parts shipments to Mexico, South America, and Africa, we can no longer send spare parts directly to customers in those regions. If the form doesn’t cover your concern, please e-mail Joe with your order number at non-English products: Please contact the publisher associated with the product (they probably have a similar form on their website). However, if your game box and/or insert was damaged during shipping from our webstore, please email your order number to Photos of the packaging and damage help us share feedback with our fulfillment centers.) (We can’t replace boxes, and for environmental reasons we generally prefer not to replace inserts and plastic trays. We highly encourage you to remove all components from the box and open all inner packaging to look for components that appear to be missing before reporting that they’re actually missing.** If you have missing/broken components* in the English version of any of our products, please click on this link to request a replacement.
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